When you make your claim you have one month to supply all supporting evidence and information to us.
We can backdate claims from pensioners by up to 13 weeks - we do not backdate claims from working age applicants.
It is your responsibility to make sure you provide the information we ask for.
If you do not supply the required evidence or information within one month and you have not contacted us, we will make a decision that you do not qualify for Housing Benefit or Council Tax Support and you will need to reapply.
Housing Benefit is a 'means tested' Benefit - different awards will be granted depending on your personal circumstances.
We will need to see evidence of all of your income and savings in order to complete the calculation.
If you are a Council Tenant, Housing Benefit will be paid directly onto your rent account.